Sales Cloud implementation
The client had signed-up to Salesforce Sales Cloud and faced the challenge of knowing how to get the most out of the platform. Spending a couple of days each month for a 6 month period led to a deep understanding of the business, information origins and user requirements in order to deliver a solution that suited the business perfectly and had scalability.
Mobile Field Rep Tool
A well known manufacturer and distributor of household improvement products faced the challenge of upgrading its field workforce to collecting orders on the road. They required a solution that was iPad driven and enabled the rep to review the latest product information with the customer and synchronise orders back to head office.
Mobile Order Management Solution
The customer, a household name and world-renown retail manufacturer/distributor, faced a challenge in moving its key customer managers over to mobile technology solution to help improve the sales experience for the customer. They required the development and delivery of an iPad driven order management solution to integrate with the back-end ERP in order to improve the efficiency and effectiveness of the management of customer purchasing decisions ons-site.
The business, a financial services company, needed an end to end partner management solution. They choose their inhouse CRM Salesforce as the platform for the solution based on the flexibility of the platform and proven past performance for solutions in the rest of the business. The solution delviered tools to the organisation for measuring SLA performance, partner fees performance and analysis and meeting note management.